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Client Reviews

What our clients say…

Hi Colin,
I would like to take this opportunity & thank you & your service team for the HVAC service taking place at the moment. Robert’s committed dedication & communication with this service has been nothing less than brilliant.

It shows the back & forth emails regarding the servicing have been deeply discussed internally with you guys. – Which I really appreciate.

Pop in sometime as well.

Regards,

Yasser Domingo
Maintenance Manager
Tsogo Sun

Hi Colin

I wish to thank Donovan for the all work done and help he has provided, for his dedication, attention to detail his and friendly & warm disposition and for his readiness to help with very prompt response to our requests.

I commend him for the quality of service provided by him & your company. We sincerely appreciate his efficient, gracious customer service, the level of detail and accountability he demonstrates on each project, and the way he conducts business as a whole.

Donovan is a huge asset to your company, our team could not be more satisfied with his service, and we look forward to continuing this relationship. A huge thank you to you as well Colin, for all your prompt responses to our sometimes unreasonable time lines, but yet no request or task is too much to ask.
 

Tracey Valentine
Maintenance
President Hotel

Hi Tazneem, just a word of thanks for the fantastic service SFI gave me this morning regarding my aircon at the New World. The problem was reported at 10:00am today and at 10:30am it was solved.

Great service, Ihave just learned from you.

Leslie
New World

Hi Edward & Team,

I would like to take this opportunity to thank you very much for the swift response and assistance this morning with the defective valve. It is fantastic to know that you are only a phone call away. If it was not for your response we might have had a lot more damage in our building.

You guys absolutely rock! Thanks again!
 

Danie Kruger
Investec

Good afternoon Edward,
Just a short note to express my thanks. This for the speedy response with Russel and the SFI team to my site at 11 Adderley on Saturday 6th February 2016.
Thanks to the amazing effort we were able to valve off the respective area and get the AC up and running again. This done under a lot of pressure from myself to get the system back on line.

I do appreciate the efforts put in by your team. Well done.
 

David James
Building Manager
Growth Point Properties

Hi Lynne
Just dropping a note to say hi!
Your team has been working on our system and doing a good job – impressed with Donovan

Thanks again!

Zoë Rushin
Technical Coordinator
Green Building Council

Hi Edward / Lynne

I just want to say thanks and commend the Willowbridge team for all their help and for always going over and above when required. It’s a collective effort but I would specifically like to name Rovaan, Shireen & Theo.

FNB
FNB Bank

…I would like to make use of this opportunity to express our appreciation of the SFI Portside team.

Ettienne and his guys have on numerous occasions gone beyond the call of duty by assisting our maintenance teams with maintenance related issues. Sometimes, in the form of advice, but in most cases by actually assisting without being asked.

The feedback I have received, is that Etienne specifically, assisted my team during my 4 month absence, providing a mentoring role so to speak. Despite doing all of this, it has not negatively impacted on their core function. It is great to hear that they continuously score 100% on their Health and Safety audits.

Our thanks goes out to all four members of the team and I hope they’ll continue with the excellent service.

It also goes without saying that the same applies to Lynne, Shireen and your helpdesk. We appreciate their work ethics.

Regards

Franco Van Rooi
Portside

…I wish to thank Donovan for the all work done and help he has provided, for his dedication, attention to detail his and friendly & warm disposition and for his readiness to help with very prompt response to our requests.

I commend him for the quality of service provided by him & your company. We sincerely appreciate his efficient, gracious customer service, the level of detail and accountability he demonstrates on each project, and the way he conducts business as a whole…

Donovan is a huge asset to your company, our team could not be more satisfied with his service, and we look forward to continuing this relationship.

A huge thank you to you as well Colin, for all your prompt responses to our sometimes unreasonable time lines, but yet no request or task is too much to ask...

Regards,

Tracey Valentine
Maintenance Assistant
President Hotel

…We would like to take this opportunity to thank Thomas, Anton and the Media City team for their prompt response and assistance when the wheels fall off on site. Their hard work and dedication is truly an asset to SFI and we would like to express our gratitude. The way they handle themselves when under pressure from our side is truly amazing...

Kind regards

Kate Fayle
Portfolio Administrator
Evolution Property Management
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