“Commitment to customer service excellence begins with the knowledge that our people will determine our success"
Successful maintenance management requires effective control systems and proper management. In a complex maintenance environment, it’s essential to first implement the underlying technology – the Computerised Maintenance Management System – then back it up with experienced personnel who will deliver a solution that meets client requirements.
We’ve built solid alliances with the best equipment suppliers through direct investment or strategic partnerships to ensure that our clients get the best value package to meet their maintenance needs.
- Highly specialised chiller maintenance
- Cooling Tower refurbishments
- Building Management Systems (BMS) maintenance
- Reduced call-out / repair cost with on-site personnel
- Water Treatment Management
- Supply of Air Filtration Products
- High Tension and Low Tension electrical maintenance
- Risk analysis
- Energy optimisation
- Lamping Services
Our team of multi-skilled engineers and technicians provide all necessary maintenance and support, ensuring that HVAC services run optimally. The resulting intimate knowledge of the performance history of the system, site and client is a major customer benefit.
SFI Group specialise in the servicing and maintenance of all aspects of commercial air-conditioning systems including:
- Chiller plants,
- Water Treatment,
- IAQ (Indoor Air Quality) analysis,
- Electrical & electronic infrastructure maintenance
- Remote monitoring of air conditioning plants
- Energy optimization, and
- Retrofit projects for HVAC systems
Our company is structured in three operating divisions.
- Retrofit Projects
- Special Products
Our core focus is successful maintenance management which requires highly effective control systems and hands-on management.
Modern centralised HVAC systems are complex and integrate with other building management systems (BMS). Our Computerised Maintenance Management System ‘talks’ to these BMS identifying and monitoring HVAC system performance which our experienced personnel interpret to deliver optimum performance while pre-empting plant system failure or disruptive breakdowns.
Our centralised computerised management system means that all work is tracked through the Help Desk which operates on a 24/7 basis, providing clients with faster response, constant job status and feedback. Our field staff are equipped with PDA units (Personal Digital Assistants) linked to our data storage server, allowing a customer’s equipment data and job status to be uploaded and stored for instance access. Clients therefore have invaluable access to the real time status of plant operation and or a repair situation.